Jira

I use Jira to manage IT and engineering workflows, track project progress, and drive accountability across teams. It helps me organise tasks using Agile methodologies, monitor SLAs, and visualise delivery timelines through boards, automation, and reporting tools. I enjoy working with Jira because it supports structured collaboration while still being flexible enough to adapt to technical projects, incident management, and strategic planning. Whether I’m managing service desk operations, overseeing infrastructure initiatives, or tracking security improvements, Jira keeps projects aligned with objectives and ensures measurable outcomes.